Payment & postage

How can I pay for my order?

We offer the option to pay by Debit Card or Credit Card and accept both Mastercard and Visa Debit and Credit Cards. We also accept American Express and Paypal.

Postage & packing

Time From Placing Of Order To Dispatch

Assuming your ordered items are in stock we will aim for your order to leave our warehouse within 1-2 working days of your order being placed.

Time From Dispatch To Receipt

The time between your order being dispatched and its arrival depends on the delivery company’s services and the delivery option you choose at checkout. If you select Next Working Day Delivery you will receive an email confirming the items' dispatch and that they will be received the day after (please ensure that someone is at the delivery address to receive Courier deliveries).

Cost Of Delivery

When you place an order you can select the type of delivery that best suits your needs. 

Standard Whistl Delivery (Similar to 2nd Class post) under £18 = £2.75
Standard Whistl Delivery (Similar to 2nd Class post) = FREE over £18

Tracked Whistl UK Delivery (Similar to 1st Class post) - Order Value between £0.00 - £17.99 = £4.00
Tracked Whistl UK Delivery (Similar to 1st Class post) - Order Value between £18.00 - £59.99 = £6.00                                                                                                               Tracked Whistl UK Delivery (Similar to 1st Class post) - Order Value £60.00 or over = £8.00

Next Working Day Courier UK Delivery (for items in stock and ordered by 1pm) (2 Day Service for NI): - Order Value up to £60.00 = £7.99

Next Working Day Courier UK Delivery (for items in stock and ordered by 1pm) (2 Day Service for NI): - Order Value between £60.00 and £120.00 = £9.99

Checking The Progress Of Your Order

You will be sent an email informing you when your order has been dispatched. In addition to this you can follow the progress of each item you have ordered by checking your account details (login and click on ‘My Account’ on the top right of the screen).

National Holidays, Christmas & New Year Ordering

Our warehouse and offices will be closed on national holidays. Orders placed during these times will be processed upon commencement of business

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