Payment & postage
How can I pay for my order?
We offer the option to pay by Debit Card or Credit Card and accept both Mastercard and Visa Debit and Credit Cards. We also accept American Express.
Postage & packing
CORONA VIRUS impact -
Please allow for extra time if you are ordering for a specific date and email us at firstname.lastname@example.org with your order number and the date required by.
We aim to dispatch most standard orders within 3 working days and we, either, deliver using Royal Mail by 2nd class or a courier with a 2-5 day delivery timescale. If an item is personalised, we aim to dispatch in 5-10 working days.
For Express orders, we will aim to despatch on the next working day and will post by 1st class or on a 24 hour delivery. If you want to order a personalised item on Express delivery, you should email us first with the date by which you need delivery and we'll advise if we can dispatch in time.
Costs of postage and packing are as follows -
It's important for us to say upfront that we don't as a matter of course offer free delivery. We keep our product prices as low as we can so that when we do offer free delivery, it really is free. We don't assume an amount in our product prices to cover postage - it's simple really... if we were to add an amount then that would multiply up for the majority of orders which are for multiple items and, effectively, you would end up overpaying for postage.
UK orders - 2nd class
Up to £2.99, the cost is £1.29.
From £3.00 - £9.99, the cost is £2.49
From £10.00 - £19.99, the cost is £2.74.
From £20.00 - £39.99, the cost is £3.49.
From £40.00 - £59.99, the cost is £3.99
From £60.00 - Free
UK orders - EXPRESS
Up to £9.99, the cost is £2.99.
From £10.00 - £39.99, the cost is £4.49.
From £40.00 - £59.99, the cost is £5.99.
From £60.00 - £99.99, the cost is £7.99.
From £100.00 - FREE